Installing Sailpoint IdentityIQ 7.3

This post will be focusing on the initial set up involved when creating your very own IdentityIQ instance.

The entire process of getting your instance up and running will take approximately 20 minutes providing you already have your environment setup.

Getting Started

I would highly suggest taking a look through the official installation guide provided by Sailpoint for additional information. I will be trying to keep this post short and sweet with just enough information to get your own IdentityIQ instance up and running.

Environment Setup

This guide will be showing you how to install using the following software installed on the environment.

  • CentOS (7.7)
  • Oracle Java JDK (1.8.0_241)
  • MySQL (5.7 community server)
  • Apache Tomcat (version 8.5.54)

Step 1: Download IdentityIQ

Head to the Sailpoint community website and navigate to the IdentityIQ Server Software section.

IdentityIQ version 7.3 can be found here.

Download the zip archive and upload this to a temporary location within your server using your favorite file transfer method (SCP, FTP, etc).

Terminal window showing downloaded file in temporary location

Unzip the archive

Terminal window showing exploded archive

Step 2: Setting up Tomcat

Create a new folder for IdentityIQ within your Tomcat webapps directory. The location of the Tomcat webapps folder on my server is /opt/tomcat/webapps

Create a new folder called identityiq

mkdir /opt/tomcat/webapps/identityiq

Copy the IdentityIQ WAR file to this folder

cp identityiq.war /opt/tomcat/webapps/identityiq/

Change directory and then inflate the WAR file

cd /opt/tomcat/webapps/identityiq/
jar xvf identityiq.war
Terminal window showing directory listing of inflated files from WAR file

Step 3: Database Setup

We must now configure IdentityIQ with our database settings and import the initial tables required.


Please ensure you have the following in place:

  • Create a new user for IdentityIQ
  • Create two databases called “identityiq” and “identityiqPlugin
  • Ensure the newly created user has access to the new databases mentioned above

Configure IIQ Database Settings

IdentityIQ stores the database password in an encrypted format by default which means the first thing we need to do is encrypt our database password using the IIQ console.

We shall start by changing the permissions to the IIQ console file.

chmod +x WEB-INF/bin/iiq

We will then use the IIQ console to encrypt our database password.

Please ensure you change the command to reflect your password.

WEB-INF/bin/iiq encrypt "passwordhere"
Terminal window showing expected output from IIQ console when encrypting

Edit your IdentityIQ properties file ( using your favourite editor

vi WEB-INF/classes/

You will now need to follow the instructions in this file to ensure you successfully set the configuration for your database server. In this post we are using MySQL and so only a few fields needed to be set/changed.

If you are using MySQL as your database provider, look for the following fields and set them appropriately:

  • dataSource.username – This is your database user
  • dataSource.password – This is the encrypted password
  • dataSource.url – This is the JDBC connection URL

Insert initial data

We now have IdentityIQ configured to use our MySQL server. The next step is to import the initial tables required for a working IdentityIQ instance.

Generate Database Scripts

WEB-INF/bin/iiq schema

Please note: The following instructions may be specific to MySQL.

Import database script into MySQL database

cd WEB-INF/database/
mysql โ€“u sailpoint โ€“p

<<enter password>>

Change database

use <<databasename>>;

Import tables via database scripts generated earlier

source create_identityiq_tables.mysql
Terminal window showing successful import

Step 4: Start Tomcat and Test

We have successfully managed to download, install and configure IdentityIQ on our server.

The final step is to ensure everything is working.

Start your Tomcat server and navigate to:


If you see the below screen, well done! You have successfully installed IdentityIQ.

Working instance of IdentityIQ


Unfortunately, I will not be going in-depth into troubleshooting steps since the installation is fairly straightforward and most issues are during the setup of your environment. I will however point out some useful log locations where you should initially start your investigation.

Tomcat Log (may vary based on your installation): /opt/tomcat/logs/catalina.out

Global System Messages (may vary based on your environment): /var/log/messages

5 thoughts to “Installing Sailpoint IdentityIQ 7.3”

    1. Hey Anurag – It is my understanding that you can only download training material directly from SailPoint for which there is a charge. When I originally started with IdentityIQ I was shocked there was not more material available on the internet which is why I have decided to start a series on it ๐Ÿ™‚ If you have any suggestions on what should be covered, feel free to drop another comment!

  1. I think you should cover some automatic provisioning part as there is not much help available on that topic over the internet.
    Also I wonder if I was to find some documents for learning purpose.. where would I find them? Compass is just not the option considering the huge price.

    1. Yes, I will be moving onto automatic provisioning fairly soon. My plan was to slowly progress from installation to more complex topics like automated provisioning and using the built-in API whilst checking off everything in between.

      Honestly, I do not think there are many places you can find documents for learning – Compass and the training courses SailPoint offer is all I am aware of… you could maybe try YouTube…

      Thanks for your feedback Anurag – feel free to subscribe to the blog to be emailed regarding new posts ๐Ÿ™‚

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